We'll assist you in the following:
- Transferring your current website's content (and email settings: cPanel transfers only) from your old host to us. (Migrations operate M-F 8AM-4:30PM)
- Domain transferral assistance: Fees may apply
You will have a period of 7 days from your initial signup/order to request that we move content from your previous host.
Moving to us from a host that uses cpanel
We will transfer all the website's content, settings, emails and databases free of charge: Limited to 25 cpanel accounts. Thereafter there will be a fee of R29 per additional cpanel account.
Moving to us from a host that does not use cpanel
We will help you to move up to 10 website's content to us for free.
Thereafter, a fee of R29 will apply per website content and R29 per database that needs to be transferred.
Please note: that you will need to setup email addresses again on your cpanel with us as we can not get passwords for these email addresses from the old server with your previous host. Nor can we transfer stored mail on the old hosts server. If you have setup your mails as IMAP, you will need to change this to POP3. To avoid loosing any email content, download your mails to your email client before your account is transferred.
Please refer to our domain registration page to get a list of transferal fees, many domains are free to transfer, .com and .net include a free one year extension on the domain registration (from date of transfer) when they are transferred to us.
How to request this
During the order checkout process, you will have an opportunity to add a comment - simply ask us to assist in transferring your domain's content and we'll gladly help you. Alternatively you may give us a call on 011 049 2374 Mon – Fri, 08:00 – 16:00.